More about Donald Russell
Donald Russell began life in 1974, supplying gourmet meats to high-profile trade customers such as the Raffles Hotel in Singapore, Monte Carlo’s Grand Hotel, and Kensington Palace.
Donald Russell is still the go-to supplier for many of these same kitchens, and customers include a number of Michelin-starred, well-known names in the restaurant industry. And Donald Russell has built on their popularity. Chefs who served Donald Russell produce at work wanted to serve it at home, and there is a growing demand for restaurant-quality ingredients for home-cooked meals.
That’s where Donald Russell Direct stepped in - delivering gourmet meat to households across the UK. As well as the almost-overwhelming choice of meats, game and seasonal produce on offer, Donald Russell deliver chef-made meals and a range of desserts. It’s the complete gourmet dining experience, straight to your door.
The produce is cut, vacuum packed and shock-frozen on-site at Donald Russell. That means that, once the meat is perfectly matured, its flavour, freshness and quality is locked in. Your product is stored and transported at extremely low temperatures to preserve the meat at its best. So, when you come to defrost and cook it, it’s as good as fresh meat - if not better.
How do I use my Donald Russell voucher?
- Choose your discount voucher from the top of this page. You will be given a unique voucher code or a link to click on.
- If you’re given a unique voucher code, you should make a note of it by printing it off, or saving it. Download the vouchercloud app to keep your codes handy at all times!
- When you place your order with Donald Russell online, enter your voucher code in the ‘Offer Code’ box at the checkout.
- Your delivery will arrive soon!
- If you have any problems, Give Donald Russell a call on 01467 629 666.
vouchercloud Top Saving Tip
Whether you’re after something special to get barbecue season started, a festive feast, or just your sunday joint, there’s plenty of deals to be had. Sign up to the Donald Russell newsletter to stay on top of the latest news and offers.
FAQs
Do I have to order online?
If you prefer the human touch, you can speak to the team over the phone. Just make sure you mention your voucher or offer code and confirm that it can be used on your purchase. And you have the option to order by fax, email or post.
Will my order arrive frozen?
Most Donald Russell produce is sent out frozen (unless otherwise stated). It’s specially packaged to ensure that it reaches you in perfect condition - frozen and ready to be stored at home, or defrosted and cooked straight away.
How will my order stay frozen? Will it defrost?
It’s all rather high-tech. Your order will be packaged with dry ice in a reusable insulated cool box, protected and at the perfect temperature - ready to go straight into the freezer.
Can I order meat to be delivered as a gift?
Yes! Donald Russell can deliver to your friend or family member, and add a gift message. And it won’t cost you anything extra. They’ll send your copy of the invoice to your directly, instead of including it in the order.
Contact Donald Russell
If you have a question or feedback for Donald Russell, you can contact them through their site.
Email them at [email protected]
Or call 01467 629666 (Lines are open 8am - 8pm Monday to Friday, 9am - 4pm Saturday and 10am - 4pm Sunday).
Donald Russell Delivery
Donald Russell delivers to any UK address (not P.O. Boxes) but some locations may have special delivery requirements.
Standard delivery to the UK Mainland delivery is £5 on orders under £80. Orders over £80 are always delivered free of charge. You can find more details about delivery costs on the Donald Russell website.
You can choose the delivery date for your order, and it will arrive between 8.00am and 6.00pm. The exact time of delivery can’t be guaranteed, but Donald Russell offers a guaranteed morning delivery option for most UK mainland addresses on weekdays.
Donald Russell Returns
Donald Russell is confident that the produce you receive will be of the highest quality and at excellent value for money. That’s why they offer a ‘no quibble’ money back guarantee if you’re unsatisfied.